Friends & Family Test
Complaints and Concerns
Mildmay Medical Practice is always looking for ways to improve the services it offers to patients. To do this effectively, the practice needs to know what you think about the services you receive. Tell us what we do best, where we don’t meet your expectations plus any ideas and suggestions you may have. Only by listening to you can the practice continue to build and improve upon the service it offers.
If you have a complaint about the service you have received from any member of staff working in this practice, please let us know.
Complaints and concerns may be raised in any of the following ways: verbally or in writing, by email to admin.mildmay@nhs.net, via our website, or by telephone on 020 7923 1999, and will be forwarded to the management team.
Please click here to download our complaints and concerns leaflet